Have a question?
We love hearing from our customers. If you have a question, or just want to tell us how much you love your Birkenstocks, fill out the form below and one of our team will get back to you.
If you are enquiring about a product, please also include the size and width you are looking for.
Contact details
Contact head office
Phone 1800 623 423
Opening hours
Monday - Friday, 9:00am - 5:00pm
Contact a store
Head Office
Birkenstock HQ
113-115 Queens Parade
Clifton Hill
Victoria 3068
Australia
Before you contact us, check to see if we’ve already answered your question on our FAQs Page.
Contact form
Size assistant
Welcome to the Birkenstock Size Assistant!
Let us help you find the size you’ll be most comfortable in.
Approx time to complete: 5 minutes
OR
Or see what a good Birkenstock fit looks like
Watch fitting video
You’ll need:
+ 2 pieces of A4 paper
+ A fine-tipped pen or pencil
Approx time to complete: 5 minutes
Measuring tips
Step One
Measuring tips
Place the sheets of paper on the floor. Stand straight on the paper with your heels against the wall.
Measuring tips
Step Two
Measuring tips
Measure the width by marking the outermost points at the left and right side of the balls of your feet.
Measuring tips
Step Three
Measuring tips
Measure the length by marking the longest toe of each foot.
Measuring tips
Your recommended Birkenstock size is
or
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HELP
or
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Measuring Tips
Close tips
Measuring Tips
We recommend using a pencil or a ballpoint pen.
A thick pen can distort the result.
